Exchange & Refund

1. All orders are final and non-refundable once payment has been completed. This means that once you confirm your purchase and the transaction goes through, we will not be able to provide any refunds for the order under any circumstances. Please ensure that you review your order carefully before finalizing your payment.

2. In the event that you receive an item with defects or damage, we are happy to offer an exchange. To initiate this process, please contact our customer service team within a specified period of receiving the item, typically within 14 days. We will guide you through the necessary steps to return the defective product and receive a replacement.

3. Please note that the colors of the items displayed on our website may vary slightly from the actual products due to variations in lighting and screen settings. We strive to accurately represent our products, but these discrepancies can sometimes occur. We appreciate your understanding regarding this matter and apologize for any inconvenience it may cause.